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Developing Assertiveness in the Right Way

ExpiredDeveloping Assertiveness in the Right Way

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January 10, 2019

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MODULE 1: Good and Bad Behaviour Types

This module contains:

  • How to Change Your Life
  • Assertive Behaviour
  • The Benefits of Assertiveness
  • Passive behaviour
  • Aggressive Behaviour
  • Passive-Aggressive Behaviour

MODULE 2: Recognising and Dealing with Bad Behaviour

This module contains:

  • Recognising and Dealing with Passive Behaviour
  • Recognising and Dealing with Aggressive Behaviour
  • The LEEP Model for Handling Aggression
  • Recognising and Dealing with Passive-Aggressive Behaviour

MODULE 3: Assertiveness and You – An Honest Look at Yourself

This module contains:

  • Self Reflection
  • How Others Perceive You
  • Faulty Assumptions
  • How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

This module contains:

  • Your Inner Voice: What Does it Say?
  • Reprogramming Your Inner Voice
  • The Power of Positive Thought
  • Success Generates Success

MODULE 5: Assertive Body Language

This module contains:

  • Demonstrating Assertive Body Language
  • Body Language as Part of Communication
  • Making Sense of Body Language
  • The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

This module contains:

  • Finding the Right Words
  • Guidelines for Assertive Language
  • The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

This module contains:

  • “What Would You Do in My Shoes?”
  • Reflecting/Playback
  • Fogging
  • Broken Record
  • Positive and Negative Enquiry
  • Asking for More Time
  • Explaining the Consequences
  • Self-Disclosure
  • The Power of Silence
  • “What If”
  • “What do You Think?”

MODULE 8: Putting Assertiveness into Action

This module contains:

  • Assertive Negotiating
  • Win-Win Outcomes
  • Saying “No” Nicely
  • Making Requests Assertively
  • Putting Assertiveness Into Action


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