ExpiredService Desk Fundamentos
FREE
19
Note: Udemy FREE coupon codes are valid for maximum 1000 redemption only and might get redeemed in few hours. Look for "GET THIS DEAL" green button at the end of Description.
This post may have affiliate link & we may get small commission if you make a purchase.
![[Few Hours Left] Udemy Sitewide $9.99 – List of 1300 Popular Courses (By Ratings, Hours of Videos, Categories, Authors )](https://media.freebiesglobal.com/2020/12/Udemy9.99.png)
Service Desk Fundamentos
- It really does not have requirements, but without a doubt working on information technologies will give a plus to understand some concepts
Service Desk Leader is a training based on certification guidelines and with a high degree of experience as a Service Desk Director (Help Desk).
This course provides the fundamental knowledge of Service Desk and how to implement concepts that make it successful.
Complements knowledge of ITIL 4 and ITIL 2011.
This course is based on videos that explain Service Desk Leadership concepts accompanied by PDF documents and certification exam questions that help validate the knowledge acquired.
- Service Desk Leaders
- Candidates for Certification in Service Desk
- Help Desk or Service Analysts
- Practitioners of ITIL4 and ISO 20001: 2018
