Requirements
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Able to read and write English
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Passionate to learn more about Team building and Customer Service
Description
Team Building and Customer Service stresses the importance of how harmonious teams represent the best chance for delivering exceptional customer in all institutions. This course will feature topics like
- 5 Things Customers Want
- Team Building and Customer Service
- Listening as a Business Tool
- Principles of Great Customer Experience
The course is aimed at students studying Customer Service, Service Marketing, International Business, Hospitality and Tourism as well any employee of a private or public sector institution.
Who this course is for:
- Bachelors or Masters degree students in Business Administration
- Bachelors or Masters degree students in Service Marketing
- Bachelors or Masters degree students in Marketing
- Bachelors or Masters degree students in International Business
- Bachelors or Masters degree students in Hospitality and Tourism
- Any Executive out there who want to improve team work and customer service delivery in their organisation