Executive Diploma in Operations Management

Welcome to program: Executive Diploma in Operations Management

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 380,000 students.

Course Author:

Mr. Joao Martins is seasoned manager and entrepreneur, with over 30 years’ experience in top management positions in the telecommunications and IT sectors. Starting in an academic environment, where he obtained his PhD in Engineering and an MBA at Universidade Nova de Lisboa, quickly evolved to C-suite positions in the corporate environment, both in large corporations and in start-ups.

He is currently a director and start-up shareholder in an IT integrator in Lisbon, focused on cybersecurity. With a passion for education, he also an invited Professor at Nova Information Management School, teaching Knowledge Management and Financial Analysis to graduate and undergraduate students.

You will know about: what is operational management and why is it important; what kind of methods, approaches and systems OM has, what is risk in OM; how to forecast and plan in OM; tasks and types of OM; what are the Kanban, Poka Yoke, Toyota Production System, Lean management, Six sigma, Conveyor system and Economies of scope

After finishing a course you will get: key knowledge about operational and production management, how to manage systems in operational management and how to use it effectively and convenient

Course Plan:

1. About the course, topic and author

2. Operational management and its history, forms and methods of production management

3. Tasks and types of operational management, development of production plan

4. Forecasting and planning

5. Control and quality systems

6. Operational risk management

7. Methods and approaches

8. Economies of scope

9. Kanban and Poka Yoke

This online course is designed for beginners and for the ones who already have an experience in management, and, of course, for anyone who is interested in management or has their own production business. This course is effective not only for managers, but also for the CEOs, heads, etc.

This course contains basic and academic knowledge, types, methods, principles of operational management. Also, here you can find and get to know important systems and approaches, such as Lean management, Six Sigma, Toyota Production System and other interesting topics. In addition, you will learn different instruments and methods to manage production management.

Course Full Description

The Executive Diploma in Operations Management is designed to provide professionals with the knowledge and skills necessary to excel in the field of operations management. This comprehensive course covers key concepts, strategies, and tools used in managing and optimizing business operations. From planning and forecasting to risk management and quality control, participants will gain a deep understanding of the principles and practices that drive operational excellence. The course also explores the role of operations management in leadership, management consulting, and career advancement. Whether you’re an aspiring manager, a seasoned professional, or an MBA candidate, this course will equip you with the essential skills needed to thrive in the dynamic world of operations management.

Introduction to Operations Management

• Understanding the role of operations management in organizations
• Key concepts, theories, and frameworks in operations management
• Aligning operations strategy with business objectives
• The impact of operations management on overall organizational performance

Planning, Forecasting, Controlling, and Quality

• Strategic planning and tactical decision-making in operations management
• Demand forecasting techniques and their application
• Quality management principles, tools, and techniques

Risk Management

• Identifying and assessing risks in operations
• Developing risk mitigation strategies

Methods and Approaches

• Business process reengineering and optimization techniques

Economy of Scope and Scale

• Understanding economies of scale and scope in operations
• Cost reduction strategies and efficiency improvements

Tools Examples: Kanban

• Introduction to Kanban as a visual management tool

Tools Examples: Poka Yoke

• Understanding Poka Yoke (mistake-proofing) concepts