Human Resources Expert: Employee Relations and Engagement

Welcome to course: Professional Certificate Human Resources Expert: Employee Relations and Engagement by MTF Institute

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 210 countries and has been chosen by more than 580 000 students.

Course Author:

Dr. Yuliya Vershilo,

– 10 years as Head at Compensation & Benefits & general HR, GRP certified

– Developed and implemented large scale motivations platforms for different domains: IT, Corporate Banking, Retail Banking, Sales and Remote Channels / Contact Centers, Back Office at different banks, Including non-material motivation and EJM refactoring

– Developed and Implemented HR analytics frameworks

– Expert in HR market analysis and HR strategy developing and implementing

– Expert in HR automatization and digitalization

– Expert in budgeting and HR planning

– Expert in HR regulation

Human Resource Management | Saint Petersburg State University of Finance and Economics, 2005

Ph.D. in Economics| Saint Petersburg State University of Finance and Economics, 2009

International GRP Certification: Global Remuneration Professional |CBSD Thunderbird – World at Work, 2019

Grading Program | CBSD Thunderbird – World at Work, 2021

More than 19 years extensive experience in the field of HR management including:

• Talent acquisition and selection.
• Creating compelling Employee Value Propositions (EVPs),
• Training and development,
• Compensation and benefits
• People analytics

Hello, and welcome to our course on Employee Engagement and Employee Relations. I’m excited to have you with us as we dive into two of the most essential aspects of modern workplace dynamics.

In this course, we’ll explore the Importance of Employee Relations in the Workplace—a crucial element for fostering a cohesive and productive work environment. Strong employee relations not only promote trust and communication but also serve as the foundation for long-term organizational success.

We’ll also discuss the Role of HR in Managing Employee Relations. Human Resources plays a pivotal role in maintaining positive relationships between employees and management. We’ll examine best practices, policies, and frameworks that HR professionals use to create a healthy, collaborative workplace.

Next, we’ll cover Employee Engagement—a key factor that directly influences organizational performance. We’ll explore how increased engagement leads to better productivity, innovation, and overall business outcomes.

To further support your understanding, we’ll look at Tools and Techniques for Measuring Employee Engagement. Knowing how to assess engagement levels is essential for identifying both strengths and areas for improvement. Moreover, we’ll examine Strategies for Enhancing Employee Engagement, offering practical insights and approaches to inspire commitment, enthusiasm, and motivation within your workforce.