Sales & Service Data Analysis & Analytics Expert Certificate
Requirements
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For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
Description
Welcome to Program: Sales & Service Data Analysis & Analytics Expert Certificate by MTF Institute
This program is designed to equip you with the essential skills to leverage data for sales growth and exceptional customer service. Starting with introduction to data analysis fundamentals course dives deep into areas from data collection and cleaning to statistical analysis, visualization, and predictive analytics.
The curriculum progresses through hands-on experience with industry-standard tools like Excel, SQL, Python, R, and Tableau, empowering you to tackle real-world data challenges. You’ll learn how to apply data-based decision-making principles across various business functions. The core of the program focuses specifically on sales and service data, covering crucial topics such as customer segmentation, sales pipeline analysis, conversion rate optimization, churn prediction, and service efficiency improvements. This course will empower you to transform raw data into actionable insights, driving impactful results in your organization.
Course provided by MTF Institute of Management, Technology and Finance
Who this course is for:
- No special requirements. A course for anyone who wants to build career in business and Data Analysis
